Starting today (May 29, 2020), PennDOT’s Riverfront Office Center, 1101 South Front Street, Harrisburg, is open for motor vehicle services only.
However, Driver License and Photo License Centers located at the office center will remain closed and customers will be temporarily redirected to the Summerdale Driver and Photo License Center, 429 North Enola Road, Enola.
The dealer counter services will remain temporarily closed. The dealer counters have been temporarily converted to serve the public. A dealer drop-off box is available for dealers to drop off work at the Riverfront Office Center counter entrance. Work will be processed by staff and mailed. Authorized agents, including dealers in the yellow phase counties, can continue to mail motor vehicle applications to PennDOT using the address located in the upper right-hand corner of the application. Applications are to be mailed to the department within 20 days from the completion date. Dealers applying for a dealer certificate of title should continue to mail their applications to the department at the following address: Bureau of Motor Vehicles, PO Box 67470, Harrisburg, PA 17106-7470.
Dealers inquiring on the status of temporary tag plate orders may email PennDOT at [email protected] Temporary tag plate orders are being processed for agents in yellow phase counties and for online registration dealers based on the governor’s April 20th directive. Applications for temporary tag plate orders are being handled immediately by PennDOT staff. Please allow up to 7 to 10 days for shipping from the DGS warehouse.
Limited messenger counter services (accessed through the employee entrance) is available. Social distancing protocols are in place. Messengers are required to wear masks wile in the facility. Messengers will need to sort work before coming to the office center. Cubicles are not available for use. Messengers are limited to dropping off and picking up work promptly.
There is a limit of 6 messengers in the messenger room at one time. Messengers arriving at the Riverfront Office Center employee lobby will see a sign with a number to call. Messengers will be placed “in line” based on the order of their phone call. Messengers will be pre-screened and asked brief questions regarding any potential symptoms of COVID-19.
Work for other motor vehicle areas may be dropped off in the messenger room. Messengers are limited to accessing the 4th floor messenger room only and are restricted from access to other areas of the building.